The Future of Customer Journey: A Webinar Retrospective

By Miles Kane | July 20, 2017

The race to win new customers is getting harder and targeting buyers is becoming more sophisticated. Our CEO (Barry O’Sullivan) recently had a chance to sit down with our partners Five9 (Gaurav Passi, EVP Product) and Salesforce (John Hernandez, COO Service Cloud) as well as Jim Lundy, CEO of Aragon Research to discuss the current state of the market and why there is such a huge focus on the customer journey right now.

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Gartner CX 17 Summit Summary: It is all about the Customer Journey!

By Miles Kane | May 31, 2017

 

How Bimodal IT can unleash CX Innovation

A few weeks ago Gartner brought together IT and Business leaders in London for its annual Customer Experience (CX) Summit. The focus of this event was around the practice of designing and delivering a renowned customer experience.

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Introducing Altocloud's Integration with HubSpot

By Stephen Dooley | October 18, 2016

At Altocloud we are excited to announce our latest integration with HubSpot. HubSpot does a great job of automating your Inbound Marketing and tracking your leads through the sales channel. With Altocloud you can now use your HubSpot data to supercharge your Customer Engagement: turn your unknown site visitors into known visitors to ensure that your BDR's have all the HubSpot data at their fingertips when engaging with new leads. Additionally, your sales team can now target visitors from new companies based on their lifecycle state or HubSpot score. 

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