Product Update: Introducing Leads By Outcome Scores August 29, 2017 | Customer Experience, Predictive Communications, Analytics, Product Update, Machine Learning Today we are proud to introduce our latest feature: “Leads By Outcome Scores.” In this blog post, we’re going to give a glimpse of the power this r...
Altocloud Continues Focus On Security, Achieves SOC 2 Compliance August 17, 2017 | Analytics, Altocloud, data, Product Update Security is the lifeblood of any SaaS business. This is something we have been focused on since day one at Altocloud. The backbone of our success i...
Building A Product For Scale: An Engineer’s Update May 12, 2017 | Product Update, Features Since day one at Altocloud we've placed a huge importance on building a product that will scale as we grow the company. We are fortunate to count...
Altocloud Customer Journey Analytics plus Cisco Contact Center = Stronger, Together May 5, 2017 | Analytics, Cisco, Product Update As a Cisco Solution Partner, we are focused at Altocloud on continuing to innovate on ways to bring our Customer Journey Analytics into Cisco’s sui...
Altocloud announces Sales Communications Solution built on Cisco Spark Platform March 27, 2017 | Customer Care, Press Release, Cisco, Product Update Company signs agreement for Cisco to resell Altocloud Solution ORLANDO, Fla. – March 27, 2017 – Altocloud, the Digital Customer Engagement Compan...
Introducing Our New and Improved Content Offers January 31, 2017 | Product Update, Knowledge-base, Content offers, Features Over the past few months, we have been working hard to bring our users a new, more enriched experience for delivering content to their potential cu...
Product Update: Smart Messaging For Your Business October 20, 2016 | Customer Experience, Customer Journey, Product Update We talk a lot at Altocloud about incorporating customer requests into current and future product releases. This is especially important when it com...
Introducing Altocloud's Integration with HubSpot October 18, 2016 | Customer Experience, Predictive Communications, Product Update, Integrations At Altocloud we are excited to announce our latest integration with HubSpot. HubSpot does a great job of automating your Inbound Marketing and trac...
Product Update: Improving The Customer Experience For All October 12, 2016 | Customer Experience, Product Update Altocloud's latest release streamlines workflow across teams and users A key objective for the team at Altocloud is to ensure our users have the ...
The Value of Direct Feedback in Product Management August 19, 2016 | Customer Experience, Loyalty, Product Update Adding a direct end-user Feedback mechanism to your product will be your best product management tool. We have recently added Slash commands to ou...
Product Update: Introducing Slash Commands August 19, 2016 | Customer Experience, Product Update Use “/” commands to enhance Agent Productivity Now your agents can do a whole range of activities right from within the Agent Messaging Interface: ...
