Altocloud Five9 Partnership

See - Notify - Act - Predict

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Altocloud and Five9, working together

Featured Demo: Five9 + Salesforce, Powered by Altocloud

Working with Five9's industry leading cloud contact centers, Altocloud connects your business with the right customers at the right time in their journey – increasing inbound sales velocity and improving customer success.

Watch the video below to see the power of Altocloud Customer Journey Analytics driving intelligent engagement via Five9 and Salesforce!

 

How we work with Five9:

  • SEE what customers are doing
    • Before, during, and after interactions
    • Be more effective & efficient
  • NOTIFY your team about important customers
    • Preview chat, desktop alerts to your best agents about high-value customers
  • ACT automatically at best moments
    • Engage interested visitors with chats, content, calls
  • PREDICT needs to improve outcomes
    • Reduce: sales cycles & call handle times
    • Increase: engagement with the right prospects, first call resolution

Intelligent engagement for your Five9 Contact Center. 
Request a demo!

See, Notify, Act and Predict - A Snapshot Of Customer Success 

Altocloud is an Integrator Partner, focused on Customer Journey Analytics to drive intelligent engagement according to personas, behaviors, and predictions. Need integration with Cisco, Slack, Salesforce, Marketo or Hubspot? We’ve got you covered!
SEE What Customers are doing

SEE

SEE what customers
are doing

Boost team performance by
understanding the context
of customers’ journeys.

Notify your team about important customers

NOTIFY

NOTIFY your team about
important customers

With SMS and desktop alerts, your
CSRs will always know when important
and high-value customers are there.

ACT automatically at the right time

ACT

ACT automatically at
the right time

Engage interested visitors with chat
or content. Escalate to video to build
relationships and trust.

PREDICT customers needs and improve outcomes

PREDICT

PREDICT customer needs to improve outcomes

Reduce: sales cycles and tire kickers.
Increase: revenue and average order
values by engaging the right prospects

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