Customer Journey Analytics For Real Time Engagement

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See, Notify, Act and Predict - A Snapshot Of Customer Success 

Altocloud is an Integrator Partner, focused on Customer Journey Analytics to drive intelligent engagement according to personas, behaviors, and predictions. Need integration with Cisco, Slack, Salesforce, Marketo or Hubspot? We’ve got you covered!
SEE What Customers are doing

SEE

SEE what customers
are doing

Boost team performance by
understanding the context
of customers’ journeys.

Notify your team about important customers

NOTIFY

NOTIFY your team about
important customers

With SMS and desktop alerts, your
CSRs will always know when important
and high-value customers are there.

ACT automatically at the right time

ACT

ACT automatically at
the right time

Engage interested visitors with chat
or content. Escalate to video to build
relationships and trust.

PREDICT customers needs and improve outcomes

PREDICT

PREDICT customer needs to improve outcomes

Reduce: sales cycles and tire kickers.
Increase: revenue and average order
values by engaging the right prospects

Smart messaging for your business

Connect with your customers using their preferred messaging apps. Webchat, SMS, and so much more. Need integration with Salesforce, Marketo or Hubspot? We’ve got you covered!

Webchat

Webchat

Text Messaging

Text Messaging

Email

Email

Schedule Callback

Schedule Callback

Content Offers

Content Offers

Cisco Spark

Cisco Spark

Slack

Slack

Twitter

Twitter

Messanger

Messenger

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